ProShade Inc. Privacy Policy

Privacy Policy

1. Information We Collect

We may collect the following information from you:

• Contact Information: Your name, email address, phone number, and mailing address.

• Payment Information: Credit card details and billing addresses for processing transactions.

• Service Details: Information related to the products or services you purchase or inquire about.

2. How We Collect Information

We gather information through various methods, including:

• Online Forms: When you fill out forms on our website to request information or services.

• Email and Phone Communications: When you contact us via email or phone.

• In-Person Interactions: During events, consultations, or at our physical locations.

3. Use of Collected Information

We utilize your information for purposes such as:

• Service Provision: Delivering and managing the products or services you have requested.

• Communication: Sending updates, confirmations, and information related to your inquiries or purchases.

• Marketing: Informing you about promotions, new products, or services that may interest you.

4. Information Sharing Practices

We respect your privacy and handle your information responsibly:

• Third-Party Sharing: We do not share or sell your personal information with third parties for marketing or promotional purposes.

• Opt-In Data: Mobile opt-in information is collected only for communication purposes and is not shared with third parties.

5. Opt-In and Opt-Out Procedures

You have full control over your communication preferences:

• SMS Communications: To opt-in, fill out the form on our website at https://www.proshade.ca and check the SMS Consent box. Alternatively, you can text "START" or "YES" to our designated number. To opt-out, reply with "STOP" to any of our text messages.

• Emails: Click the "unsubscribe" link at the bottom of any marketing email to stop receiving promotional emails.

6. Access and Control Over Your Information

You have the right to inquire about, update, or delete your personal information. To do so, please contact us:

• Email: pro@proshade.ca

• Phone: 1-647-689-6053 / 1-902-707-4377

7. Message Frequency and Fees

• SMS messages are sent occasionally, typically 1-2 messages per week, based on the services or updates you have requested.

• Message and Data Rates: Standard message and data rates may apply. Check with your mobile provider for details.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the updated effective date.

9. Contact Information

For questions or concerns regarding this Privacy Policy, please reach out to us:

• Email: pro@proshade.ca

• Phone: 1-647-689-6053 / 1-902-707-4377

• Address: 415 Steelcase Road East, Markham, ON, L3R 1G3

By continuing to use our services, you acknowledge and agree to the terms outlined in this Privacy Policy.